Recover your deleted account

If you've previously removed your account and now wish to recover it, please follow the steps below:

  1. Access the "Recover profile tool" that is available via the "Login difficulties page"
  2. Enter the email address linked to the deleted profile and click "Send recovery email"
  3. After a few seconds the email should be in your inbox. If it's not there, it could be in your spam folder.
  4. Click the link in the email to reactivate your profile

Additional support

Still having difficulties?

If you're still having difficulties then please contact support team and we will do our best to resolve your issues.